FATE BEAUTY SOCIETY CANCELLATION POLICY
Your appointments are very important to us at FATE, it is reserved especially for you, we understand that sometimes schedules adjustments are necessary; therefore, we respectfully request at least 24 hours notice for cancellations.
24 HOUR CANCELLATION POLICY
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed 48 hours in advance because we know how easy it is to forget an appointment you booked months ago. Since the services are reserved for you personally, a Cancellation fee will apply. We will be asking for a credit card to have on file.
- Less than 24 hour notice will result in a charge equal to 50% of the reserved service amount.
- “No Shows” will be charged 100% of the reserved service amount.
- Appointments made within the 24 hour period and need to cancel, the client then must cancel within 4 hours of appointment
time or will result in a charge equal to 50% of the reserved service amount.
- Multiple services not cancelled 24 hours in advance will be charged 100% of the reserved service amount. 50% of your multiple services may be charged to your credit card to reserve the appointment time.
Please understand this is never a "punishment," as it is only to prevent cutting into the time of future appointments scheduled that day. We thank you in advance for your consideration!
The cancellation policy allows us the time to inform our standby guests of any availability, as well as keeping our scheduled filled, thus better serving everyone. Fate Beauty Society policies are presented and provided in the best quality and tradition of excellent servicing for our established and
future clientele. Thank you for viewing and supporting our policies criteria.
If you are unhappy with your hair or service and need a fix please call ASAP. Any inquiries after 10 days from the original appointment will not be considered for a redo.
As service providers we can sometimes experience unforeseen circumstances concerning our day of appointments. Current trends require advanced techniques that can prolong our projected completion time. Please note that your appointment time serves as a reservation not a start time. We will notify you as soon as possible if our schedule seem to be running over and we need to adjust your appointment start time. If we request to adjust your appointment we will always give you our best possible service with uncompromised quality. If the offered appointment adjustment doesn’t work with your schedule you will always have to choice to reschedule at your convenience. Thank you so much for your understanding.
FURRY FRIENDS POLICY
Here at FATE we are obsessed with our animals! However, we are unable to have then in salon due to state laws governing hair salons and spas. Thank you so much for understanding. Guide animals welcome.